Resources
Black Toast FAQs
Frequently asked questions about Black Toast Music
General Questions
What does Black Toast do?
What does Black Toast do?
In Brief
We are a music publisher, sound recording rights holder and administrator, and one-stop licensor with a state-of-the-art music licensing platform that connects clients with high-quality independent music (full list of services). We offer both self-serve and concierge services for clients, as well as tools for BTM Artists to manage their catalogs.How do I get started?
How do I get started?
- Create an account at app.blacktoastmusic.com
- Choose your role (Music Supervisor or Artist)
- Complete your profile
- Start exploring our platform features
What types of music do you offer?
What types of music do you offer?
We offer a diverse catalog of production music across all genres, moods, and styles. Our music is carefully curated and includes both vocal and instrumental tracks, suitable for all types of media projects.
What are your quality standards?
What are your quality standards?
All music in our catalog meets broadcast-quality standards:
- High-quality WAV files (48kHz/24-bit)
- Professional mixing and mastering
- Clear rights and ownership
- Comprehensive metadata
For Clients
What's the difference between Self-Serve and Concierge Service?
What's the difference between Self-Serve and Concierge Service?
Self-Serve Platform:
- Direct access to our catalog
- Advanced search capabilities
- Project management tools
- Team collaboration features
- Dedicated account manager
- Custom music search
- Handpicked selections
- Premium support
How does licensing work?
How does licensing work?
- Select the tracks you want to license
- Choose your license type
- Submit your request
- Receive your license and files
Can I share projects with my team?
Can I share projects with my team?
What formats can I download?
What formats can I download?
We offer multiple download formats:
- WAV (48kHz/24-bit)
- MP3 (320kbps)
- Stems (when available)
- Custom formats upon request
For Artists
How do I submit my music?
How do I submit my music?
- Create an artist account
- Complete your profile
- Upload your music
- Add metadata and licensing information
How does payment work?
How does payment work?
- Revenue is tracked in real-time
- Payments are processed monthly
- Multiple payment methods available
- Clear revenue reporting
- Territory-specific tracking
What metadata should I include?
What metadata should I include?
Essential metadata includes:
- Track title
- Artist name
- Genre(s)
- Instruments
- Mood/emotion tags
- Tempo and key
- PRO information
- ISRC (if available)
Can I update my tracks after submission?
Can I update my tracks after submission?
Yes, you can:
- Update metadata
- Upload new versions
- Add alternate mixes
- Update licensing preferences
- Manage track availability
Technical Questions
What are the system requirements?
What are the system requirements?
Our platform works on all modern web browsers:
- Chrome (recommended)
- Firefox
- Safari
- Edge
Is my data secure?
Is my data secure?
Yes, we implement industry-standard security:
- SSL encryption
- Secure file transfer
- Regular backups
- Access controls
- Data privacy compliance
Can I integrate with my existing tools?
Can I integrate with my existing tools?
We offer various integration options:
- API access (enterprise)
- CSV export/import
- Metadata batch updates
- Custom workflow solutions
Licensing Questions
What types of licenses do you offer?
What types of licenses do you offer?
We offer several license types:
- Master Use License
- Synchronization License
- Performance Rights
- Digital Media License
- Custom Licenses
How long does licensing take?
How long does licensing take?
Standard processing times:
- Regular license: 24-48 hours
- Rush license: Same day
- Custom license: 2-5 business days
- Enterprise license: As specified
What territories are covered?
What territories are covered?
Our licenses can cover:
- Worldwide rights
- Regional rights (NA, EU, APAC)
- Country-specific rights
- Custom territory combinations
Do you offer perpetual licenses?
Do you offer perpetual licenses?
Yes, we offer perpetual licenses that include:
- Unlimited time period
- Specified territories
- Defined usage rights
- Optional renewals
Project Management
How do I organize multiple projects?
How do I organize multiple projects?
Our platform provides robust project management:
- Create separate projects
- Organize by production
- Set project status
- Track deadlines
- Manage team access
Can I create custom presentations?
Can I create custom presentations?
Yes, our presentation tools allow you to:
- Create branded presentations
- Customize layouts
- Add project details
- Share securely
- Track client feedback
How do I share projects with clients?
How do I share projects with clients?
Rights Management
How do you verify rights?
How do you verify rights?
We ensure clear rights through:
- Complete ownership verification
- Rights documentation
- Territory clearance
- Usage verification
- Regular audits
What about PRO reporting?
What about PRO reporting?
We handle PRO reporting by:
- Generating cue sheets
- Tracking performances
- Managing registrations
- Processing royalties
- Territory reporting
Enterprise Solutions
What enterprise features are available?
What enterprise features are available?
Enterprise accounts include:
- Custom licensing terms
- API access
- Dedicated support
- Custom workflows
- Volume pricing
Do you offer custom integration?
Do you offer custom integration?
Yes, we provide:
- API integration
- Custom workflows
- Data migration
- System integration
- Technical support
Support
How do I get help?
How do I get help?
Multiple support channels available:
- Email: support@blacktoastmusic.com
- Phone: (555) 123-4567
- Live chat (business hours)
- Help center
- Video tutorials
Don’t see your question? Contact our support team at support@blacktoastmusic.com